Careers

We currently have an opportunity for an Associate Account Manager for the Commercial Risk Department in our Springfield location.  This position is responsible for providing exceptional service and support of current and prospective clients, carriers, team members and Advisors.  This position requires strong communication skills, ability to work well independently as well as in a team environment, strong attention to detail and the ability to multi-task in a paperless environment.

Additional duties may include:

• Provide excellence in customer service to existing and prospective client base as well as internal staff.
• Perform additional duties as requested by Advisor, management or team members.
• Prepare quotations, proposals, binders, endorsements and coverage summaries to provide exceptional care to customers.
• Prepare and submit new business and/or account renewals to carrier marketplace according to established procedures.
• Order and issue binders, certificates, policies, endorsements, and other related items; verify their accuracy; provide documentation to client with appropriate correspondence.
• Perform general office duties including answering phones, making copies, preparing faxes etc.
• Assist Account Managers with following through on all inquiries, requests, and submissions to ensure timely receipt.
• Maintain and update activity records in agency management system according to current process and procedure (including requesting plan documents from carriers & imaging into database).
• Perform additional duties as requested by Advisor, management or team members.

Experience:  

Associate’s degree or equivalent college coursework in business or a related field preferred.  Two plus years of experience in a professional environment is preferred.  Missouri Property & Casualty Producer License or ability to obtain within the first six months of employment is required.

Position Description

We currently have an immediate opening for a Receptionist. This position is fully onsite at our front desk in our Springfield, Missouri location and responsible for delivering exceptional customer service to those who call and visit the agency. The ideal candidate will communicate professionally with individuals of all backgrounds,  have reliable attendance, and have prior experience as a receptionist.  

Duties of the position include utilizing a multi-line phone system to answer and direct telephone calls to appropriate agency personnel for multiple agency locations, and provide expert guidance and education to staff regarding our Ring Central phone system capabilities.  The position will greet visitors, provide hospitality, oversee conference room scheduling, and provide excellence in customer service.  The role will perform clerical duties such as assisting with incoming and outgoing mail and faxes and office supplies, preparation of documents and statements as required, and performing office opening and closing procedures.  

The position requires a high school diploma or equivalent.

For consideration, candidates may submit an Application for Employment on our Career page at ollisakersarney.com.