Careers

Position Description

We currently have an opportunity for an Account Manager in our Commercial Risk Department.  This position is responsible for providing exceptional service and support of current and prospective clients, carriers, team members and Advisors.  

Additional duties may include:

• Provide excellence in customer service to existing and prospective client base as well as internal staff.
• Review client coverage levels and policies to ensure they meet agency standards and those of the companies represented; recommend changes as needed.
• Prepare quotations, proposals, binders, endorsements and coverage summaries to provide exceptional care to customers.
• Prepare and submit new business and/or account renewals to carrier marketplace according to established procedures.
• Order and issue binders, certificates, policies, endorsements and other related items; verify their accuracy; provide documentation to client with appropriate correspondence.
• Provide technical support to Advisors to include cross-selling and upgrading opportunities.
• Perform general office duties including answering phones, making copies, preparing faxes etc.
• Follow through on all inquiries, requests and submissions to ensure timely receipt and response.
• Maintain and update activity records in agency management system according to current process and procedure (including requesting plan documents from carriers & imaging into database).
• Perform additional duties as requested by Advisor, management or team members.

Position Skills and Requirements

Associate’s degree or equivalent college coursework in business or a related field is preferred.  Two plus years of experience in insurance or related field required.  Experience in insurance industry in an Account Manager role is preferred.  Must possess or be actively engaged in pursuing the Certified Insurance Service Representative (CISR) designation within first 12 months of employment.  Missouri Property & Casualty Producer License is required.

This position requires strong communication skills, ability to work well independently as well as in a team environment, strong attention to detail and the ability to multi-task in a paperless environment.

To Apply

Candidates may email resumes to [email protected], complete an employment application at www.ollisakersarney.com, or visit our office at 2274 E. Sunshine, Springfield, MO 65804.

Position Description

We currently have an opportunity for an Advisor in our Commercial Risk department.  This position provides insurance and risk management solutions to clients and prospects to proactively meet and exceed client needs.  The role involves sales through an established marketing process requiring development and maintenance of strong relationships with clients, prospects and carriers. 

Additional duties of the Advisor include serving as a goodwill ambassador in the community, identifying latest trends in the insurance marketplace, and assessing appropriate plans best suited for the specific needs of prospects and clients.  The position identifies viable prospects, develops strategic sales and action plan, and utilizes cold-calling techniques to increase sales consistent with agency mission and vision.  The Advisor advises clients and prospects on products and services, provides excellence in customer service, and conducts sales presentations and education meetings. In addition, the position assesses the client risk situation, communicates renewal calculations and utilization information, and makes policy placement decisions based on the needs of the client, agency and carriers represented.

Requirements

Three or more years of sales experience and insurance industry certifications are preferred.  A Missouri Producer Insurance license must be obtained within 60 days of employment.  A valid driver’s license with a good driving record is also required.