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We’re here to do remarkable things together. We work in high-performing teams to serve our clients and others through hard work, continuous improvement and attention to detail.

What We’re Looking For

If you want to:

  • Be part of a vibrant, growing team.
  • Have an ownership stake in the business.
  • Experience transparency about the direction of the business.
  • Contribute where your input is valued and appreciated.
  • Enjoy a true work/life balance.

You’re exactly the kind of person we want to talk to.

Build and Promote Great Relationships

Two of our core values include building trust and customer focus above all else. Our clients can expect a dedicated team of professionals who demonstrate ethical behavior, quality work, consistent performance, and attention to detail.

Drive Down Client Risk

Ollis/Akers/Arney leads the way in risk management by partnering with clients and individuals to protect their organizations as well as their families. Our Purpose Statement says it all, “Protecting Tomorrow… Today”.

Employee Owned

Our employee-owners build collaborative relationships to protect people, assets, and income. We support our clients’​ success through innovative, proactive solutions in human resources and wellness, quality insurance for businesses and individuals, and estate and succession planning. Our employees are committed to our communities and our growth as a 100% employee-owned organization.

Join the Ollis/Akers/Arney Family

When you’re part of our team, you’re part of a family. We’re here to do remarkable things together.

Account Manager (Commercial Risk)

Position Description

We currently have an opportunity for an Account Manager in our Commercial Risk Department.  This position is responsible for providing exceptional service and support of current and prospective clients, carriers, team members and Advisors.

Additional duties may include:

  • Provide excellence in customer service to existing and prospective client base as well as internal staff.
  • Review client coverage levels and policies to ensure they meet agency standards and those of the companies represented; recommend changes as needed.
  • Prepare quotations, proposals, binders, endorsements and coverage summaries to provide exceptional care to customers.
  • Prepare and submit new business and/or account renewals to carrier marketplace according to established procedures.
  • Order and issue binders, certificates, policies, endorsements and other related items; verify their accuracy; provide documentation to client with appropriate correspondence.
  • Provide technical support to Advisors to include cross-selling and upgrading opportunities.
  • Perform general office duties including answering phones, making copies, preparing faxes etc.
  • Follow through on all inquiries, requests and submissions to ensure timely receipt and response.
  • Maintain and update activity records in agency management system according to current process and procedure (including requesting plan documents from carriers & imaging into database).
  • Perform additional duties as requested by Advisor, management or team members.

Position Skills and Requirements

Associate’s degree or equivalent college coursework in business or a related field is preferred.  Two plus years of experience in insurance or related field required.  Experience in insurance industry in an Account Manager role is preferred.  Must possess or be actively engaged in pursuing the Certified Insurance Service Representative (CISR) designation within first 12 months of employment.  Missouri Property & Casualty Producer License is required. This position requires strong communication skills, ability to work well independently as well as in a team environment, strong attention to detail and the ability to multi-task in a paperless environment.

Account Manager (Group Benefits)

About the position:

We currently have an opportunity for an Account Manager in our Group Benefits Department.  This position is responsible for providing exceptional service and support of current and prospective clients, carriers, team members and Advisors for groups of 2 – 99 lives.    This position would also provide administrative support for Account Managers servicing larger groups of 100+ lives.

Additional duties may include:

  • General marketing for group renewals and implementations such as updating census requests, application set up/completion, requesting information from groups & submission to carriers, creation/editing of Employee Benefit Guides for employee meetings.
  • Complex marketing for group renewals and implementations such as requesting/reviewing claims data, understanding marketing and spreadsheets of more complex plan designs and when to request add-ins based on advisor request/current client benefits.
  • Review and analyze client coverage levels to ensure they meet client needs; recommend changes as needed.
  • Prepare quotations, proposals and coverage summaries to provide exceptional care to customers.
  • Prepare and submit coverages, renewals and submissions to carrier marketplace according to established procedures.
  • Follow through on all inquiries, requests, and submissions to ensure timely receipt and response.
  • Verify accuracy of proposals, issued policies/certificates/booklets; provide communication and documentation to client with appropriate correspondence.
  • Provide support to Advisors to include cross-selling and upgrading opportunities.
  • Request, create, and/or assemble marketing & communication materials as requested by Advisor.
  • Communicate effectively and courteously to clients, employees, and carriers via telephone, email, or in person, when required, regarding benefits, enrollment and service inquiries.
  • Provide client training on enrollment and implementation procedures, including online application software, when utilized.
  • Perform general office duties including answering phones, making copies, preparing faxes etc.
  • Maintain and update activity records in agency management system according to current process and procedure (including requesting plan documents from carriers & imaging into database).
  • Perform additional duties as requested by Advisor, management or team members.

Experience:

Associates degree, equivalent college coursework, or equivalent experience in the industry insurance preferred.  Must have a Missouri Life & Health Producer License, or willingness to obtain.  Implementation experience with partner online enrollment portal providers, including renewal implementation, open enrollment and general trouble shooting preferred.

The ideal candidate will have knowledge of current life & health insurance regulations including COBRA, FMLA, ERISA, FSA, HRA, HSA, ACA, and other legislation; strong communication skills; ability to work well independently as well as in a team environment; strong attention to detail; and the ability to multi-task in a paperless environment.

Advisor

About the Position

We currently have an opening for an Advisor. This sales position is responsible for providing risk reduction strategies and insurance (commercial or group benefits) solutions to clients and prospects to proactively meet and exceed client needs.

This role involves sales through an established marketing process requiring development and maintenance of strong relationships with clients, prospects, and carriers.

Additional duties may include:

  • Identifying latest trends in insurance marketplace and assess the appropriate programs, plans and options best suited for the specific needs of prospects and clients.
  • Developing and maintaining relationships with current clients, prospects, key decision-makers, and carrier representation to provide the best outcomes
  • Developing strategic sales and action plans, including the pursuit of referral business and utilization of cold-calling techniques, with clear goals and objectives to increase sales, consistent with agency mission and values.
  • Duties also include identifying risks within client organizations, challenges in mitigating or preventing the risk, verifying the accuracy of proposals/issued policies/certificates/booklets and providing communication and documentation to clients with appropriate correspondence
  • Reviewing and communicating renewal calculations, utilization information, strategic options and report data to clients
  • Assessing client risk situations to ensure they meet the agency’s standards and those of the companies represented.
Experience
  • Three or more years of sales experience with prior insurance industry experience preferred.
  • Industry-specific certifications preferred. Missouri property and casualty and/or Missouri life and heath licenses, or willingness to obtain, are required.
  • The ideal candidate will have strong communication skills, the ability to work well independently as well as in a team environment, strong attention to detail, and the ability to multitask in a paperless environment.
How to Apply

Candidates may complete an employment application at 2274 E. Sunshine, Springfield, MO 65804 or email an application or resume to hr@ollisaa.com.

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    Company Benefits

    Join our team and enjoy these benefits as you take your career to the next level.

    • Medical Insurance
    • Health Savings Account (HSA)
    • Flexible Spending Accounts (FSA)
    • Dental
    • Vision
    • Basic Life and Accidental Death & Dismemberment (AD&D)
    • Voluntary Life and Accidental Death & Dismemberment (AD&D)
    • Company Provided Short-Term Disability
    • Voluntary Long-Term Disability
    • Supplemental Voluntary Benefits
    • 401(k) Plan
    • Paid Time Off (PTO)
    • Birthday Time Off (1/2 day paid)
    • Holidays
    • Employee Stock Ownership Plan (ESOP)
    • Educational Assistance
    • Assistance Achieving Industry Designations
    • Wellness Program
    • Rx Savings Card Program
    • Employee Assistance Program (EAP)
    • Travel Aid
    • College Tuition Rewards for Dependents

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