A safe parking lot is an important but often overlooked part of a business’s risk management plan. A well-maintained lot helps prevent injuries, minimizes liabilities and contributes to a positive customer experience, strong reputation and improved employee morale. While safety efforts often focus on commercial buildings, it is equally important for business owners to ensure their parking lot is well-kept and secure due to several parking lot risks, including:
- Vehicle collisions with people, objects or other cars
- Criminal activities such as theft, vandalism and assaults due to unmonitored or poorly lit areas
- Weather-related hazards due to ice, snow or wet surfaces
- Trips and falls due to a lack of maintenance (e.g., cracks or potholes) or slippery conditions
Business leaders should address these concerns and maintain a safe parking lot, as doing so can help achieve the following:
- Enhanced client experience—A safe and well-maintained lot can improve a client’s overall experience, setting a tone for their visit and strengthening an organization’s reputation.
- Minimized legal risks—A safe parking lot lowers the risk of accidents and injuries, which reduces the chances of lawsuits and liability claims, safeguarding a business’s financial health.
- Improved employee safety and satisfaction—A well-maintained parking lot can allow employees to feel safe, strengthen their impression of their workplace and improve their overall satisfaction with their employer.
- Reduced crime—Adequately lit and secured parking lots can reduce property theft, vandalism and other crimes, protecting people, their personal property and vehicles.
To achieve these goals and mitigate risks, the following measures to ensure a safe parking environment can be taken:
- Implement clear traffic flow systems with signage and markings to direct traffic and designate emergency lanes, crosswalks, bike lanes, entrances, exits, hazardous areas and accessible parking spots. This helps to reduce confusion and improve safety.
- Enhance lighting with bright lights (e.g., LEDs) to improve visibility and deter criminal activities, especially in areas with a history of incidents.
- Install kiosks with panic buttons and emergency phones to add a layer of security.
- Conduct regular inspections and maintenance by completing regular parking lot assessments and fixing potholes, cracks and other defects.
- Utilize security measures and access controls, including surveillance cameras, security personnel, and gates or fences.
- Control speed with speed bumps and posted speed limits.
- Address blind spots by hanging mirrors to improve visibility.
- Ensure proper drainage and snow removal to prevent water, ice and snow from accumulating. Properly using ice melt products can also improve traction on slippery surfaces.
- Educate visitors through posted safety tips in visible areas that encourage them to be aware of their surroundings and avoid distractions like cellphone use while driving.
- Regularly train employees on parking lot safety, including wearing nonslip footwear, reporting suspicious activity, avoiding headphone use, locking cars, keeping valuables hidden and using the buddy system if leaving after dark.
Business owners should implement measures to keep their premises safe and ensure their parking lots are secure and well-maintained. This can provide numerous benefits and mitigate parking lot safety and liability risks.
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This document is not intended to be an exhaustive source of information nor should any discussion or opinions be construed as legal advice. Readers should consult legal counsel or a licensed insurance professional for appropriate advice. © 2024 Zywave, Inc. All rights reserved.
