Careers

Position Description

We currently have an opportunity for an Account Manager in our Commercial Risk Department.  This position is responsible for providing exceptional service and support of current and prospective clients, carriers, team members and Advisors.  

Additional duties may include:

• Provide excellence in customer service to existing and prospective client base as well as internal staff.
• Review client coverage levels and policies to ensure they meet agency standards and those of the companies represented; recommend changes as needed.
• Prepare quotations, proposals, binders, endorsements and coverage summaries to provide exceptional care to customers.
• Prepare and submit new business and/or account renewals to carrier marketplace according to established procedures.
• Order and issue binders, certificates, policies, endorsements and other related items; verify their accuracy; provide documentation to client with appropriate correspondence.
• Provide technical support to Advisors to include cross-selling and upgrading opportunities.
• Perform general office duties including answering phones, making copies, preparing faxes etc.
• Follow through on all inquiries, requests and submissions to ensure timely receipt and response.
• Maintain and update activity records in agency management system according to current process and procedure (including requesting plan documents from carriers & imaging into database).
• Perform additional duties as requested by Advisor, management or team members.

Position Skills and Requirements

Associate’s degree or equivalent college coursework in business or a related field is preferred.  Two plus years of experience in insurance or related field required.  Experience in insurance industry in an Account Manager role is preferred.  Must possess or be actively engaged in pursuing the Certified Insurance Service Representative (CISR) designation within first 12 months of employment.  Missouri Property & Casualty Producer License is required.

This position requires strong communication skills, ability to work well independently as well as in a team environment, strong attention to detail and the ability to multi-task in a paperless environment.

To Apply

Candidates may email resumes to [email protected], complete an employment application at www.ollisakersarney.com, or visit our office at 2274 E. Sunshine, Springfield, MO 65804.

Position Description

We currently have an opportunity for a Part-Time Receptionist, with the possibility of transitioning to Full-Time. This position is responsible for delivering exceptional customer service to those who call and visit the agency. The ideal candidate will communicate professionally with others and have prior experience as a receptionist.  

Additional duties of the position include utilizing a multi-line phone system to answer and direct telephone calls to appropriate agency personnel for multiple agency locations, and provide expert guidance and education to staff regarding Ring Central system capabilities.  The position will greet visitors, provide hospitality, and provide excellence in customer service.  The role will process incoming and outgoing mail and faxes, create and assemble policy binders, assist with ordering office supplies, and perform opening and closing procedures.  

The position requires a high school diploma or equivalent.  

For consideration, candidates may submit an Application for Employment on our Career page at ollisakersarney.com, or deliver or email it to [email protected], 2274 E. Sunshine Springfield, Missouri 65804.