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Technology and Human Interaction

Technology and Human Interaction

Today’s remote and hybrid workplaces rely on virtual communication and collaboration. While these arrangements remove much day-to-day interaction, fortunately, technology can enhance relationships and enable meaningful conversations. As employers navigate and compete in the “Great Reshuffle,” intelligent and flexible technology can help rehumanize work.

For example, a software could measure and improve workplace culture, help uncover ways to improve employee work-life balance, or detect and decrease burnout that can lead to employee turnover.

More familiar applications of technology in the workplace include workflow automation software and communication channels.
Technology could help dispersed employees build relationships, solve common problems or support decision-making.

Employers interested in introducing workplace technology to their employees can start with the following steps:

  • Identify common challenges or critical pain points. To maximize the technology’s impact, employers should focus on ways to help streamline heavy or unmanageable workloads and reduce overall employee stress.
  • Focus on human interaction. Technology (e.g., intranet and portal) should support employee engagement and address communication challenges.
  • Choose the right technology. Employers can match their goals with suitable virtual tools.
  • Test the technology. It’s important to continually test, learn and improve the technology. Employers should keep the lines of communication open with employees to ensure it’s helping them do their jobs.

When implemented correctly, technology and automation can help humanize today’s virtual workplace and support employees.

For more workplace tips or information about these trends, contact Ollis/Akers/Arney Human Resources Consulting today.

© 2022 Zywave, Inc. All rights reserved.

Human Resources

Karen Shannon

Vice President, Business Consulting/CHRO

Karen Shannon
Carolyn O’Kelley

Human Resources Consultant

Carolyn OKelley
Kenya Pearman

Human Resources Consultant

Kenya Pearman
Shynia Valenzuela

Human Resources Generalist

Shynia Valenzuela
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